Terms & Acceptance
Scope, acceptance, and last updated date
Last updated: January 8, 2026
These Terms and Conditions (“Terms”) govern all access to and use of the website, services, marketing materials, advertisements, communications, and digital platforms operated by Rhoades2Clean LLC (“Company,” “we,” “us,” or “our”). By accessing, viewing, requesting services from, submitting information to, purchasing from, or otherwise interacting with Rhoades2Clean LLC—whether online or offline—you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.
Full Terms
1. Scope of Application
These Terms apply to all interactions with Rhoades2Clean LLC, including but not limited to website usage; quote requests, estimates, and proposals; cleaning services (commercial, specialty, post-construction, move-in/out, recurring, one-time); contracts, invoices, subscriptions, service schedules, and work orders; marketing, advertising, promotions, and campaigns; email, SMS, automated messages, and phone communications; social media content, posts, comments, and direct messages; and all digital, written, verbal, photographic, audio, or visual promotional materials. These Terms apply whether or not a formal written service agreement has been executed and operate in addition to any signed contract.
2. No Guarantee of Results
All services, representations, marketing statements, testimonials, visuals, schedules, production estimates, or examples are provided for informational and promotional purposes only. Rhoades2Clean LLC does not guarantee any specific cleaning result, appearance, elimination of pre-existing conditions, financial or scheduling outcomes, continuous assignment of specific personnel, or that services will meet subjective expectations. Past performance does not guarantee future results.
3. Pre-Existing Conditions & Surface Limitations
The Company is not responsible for damage resulting from pre-existing damage, normal wear and tear, oxidation, corrosion, rust, etching, discoloration, manufacturing defects, improper installation, prior chemical exposure, or incompatible surface materials. Cleaning may reveal underlying conditions. All claims of damage must be submitted in writing within forty-eight (12) hours of service completion with supporting photographs; failure to timely report waives any related claim.
4. Inspection & Access Rights
Rhoades2Clean LLC reserves the right to enter client premises through its cleaners, inspectors, supervisors, managers, or authorized agents for service delivery, inspections, quality control, training, or investigation. Inspections may occur with or without prior notice. Client must provide reasonable access, credentials, and permissions. Denial or restriction of access limits Company liability and voids service guarantees.
5. Subcontractors & Personnel
The Company may use employees, subcontractors, vendors, or third-party professionals to perform services. There is no guarantee of specific personnel; cleaners and vendors may be reassigned, replaced, or removed at Company discretion. All personnel act as agents or subcontractors of Rhoades2Clean LLC. Client waives claims based solely on personnel changes.
6. Scope of Work & Out-of-Scope Services
Only tasks expressly agreed to in writing are included. Additional or unlisted tasks are out-of-scope and incur additional charges. Return visits caused by unmet out-of-scope expectations are billable. Silence, past practice, or continued service does not imply scope expansion.
7. Marketing & Promotional Disclaimer
All marketing, advertising, testimonials, examples, visuals, and promotional language—whether online, in print, verbally, or on social media—are non-binding and non-contractual. Marketing content does not constitute a warranty or override signed contracts or invoices and is subject to staffing, environmental, and site conditions. Only written, signed agreements govern service obligations.
8. Media, Recording & Surveillance
Client acknowledges that service locations may contain cameras, recording devices, or monitoring systems. Client consents to Company personnel being recorded and waives claims related to lawful recordings. Company may record work areas for quality, safety, documentation, or training.
9. User Conduct
Clients agree not to misuse Company content or branding, provide false or fraudulent information, harass or impersonate Company personnel, interfere with operations, inspections, or documentation, or attempt unauthorized access to systems, data, or property. Violations may result in immediate service termination and legal action.
10. Third-Party Platforms & Providers
Rhoades2Clean LLC may utilize third-party platforms, payment processors, vendors, or service providers. The Company is not responsible for third-party outages, errors, policy changes, or actions outside Company control. Use of third-party services is at the client’s own risk unless otherwise stated in writing.
11. Payment Disputes, Chargebacks & Fraud
Chargebacks or payment reversals initiated without prior written dispute constitute a material breach. Client is responsible for chargeback fees, penalties, and investigation costs. Company may suspend services during disputes. Digital records, logs, photos, timestamps, GPS data, and checklists are admissible evidence.
12. Evidence & Documentation
Company records—including photographs, timestamps, inspection reports, GPS logs, checklists, communications, and invoices—are presumed accurate. The client bears the burden of proof for any claim.
13. Limitation of Liability
To the maximum extent permitted by law, Rhoades2Clean LLC shall not be liable for indirect, incidental, consequential, or punitive damages, loss of revenue, profits, business opportunities, or data, normal wear, pre-existing conditions, or environmental factors, or delays due to access issues, force majeure, or operational interruptions. Total liability shall not exceed the amount paid for the specific service giving rise to the claim.
14. Force Majeure
The Company is not liable for delays or failures caused by events beyond its control, including weather, utility outages, labor shortages, illness, supply chain disruptions, emergencies, government actions, or acts of God.
15. Reputation & Defamation Protection
False, misleading, or defamatory statements causing reputational harm may result in legal action. Client agrees to attempt good-faith dispute resolution before publishing public complaints unrelated to verified contractual breaches.
16. Indemnification
You agree to indemnify, defend, and hold harmless Rhoades2Clean LLC and its owners, officers, employees, agents, and vendors from claims arising from breach of these Terms, misuse of services or content, false representations, or failure to disclose site conditions or hazards.
17. Modifications & Updates
Rhoades2Clean LLC may amend these Terms at any time without prior notice. Updated Terms may be posted on the website or linked on invoices. Continued use constitutes acceptance.
18. Termination
The Company may suspend or terminate services for non-payment, breach, abuse, safety concerns, or legal necessity.
19. Governing Law & Venue
These Terms are governed by the laws of the State of Missouri. All disputes shall be resolved exclusively in Missouri courts unless otherwise agreed in writing.
20. Severability
If any provision is deemed unenforceable, the remainder remains in full force.
21. Entire Agreement
These Terms constitute the entire agreement governing digital interaction and marketing engagement unless superseded by a signed written contract.
Quick Highlights
- No guaranteed results
- Report damage in 48 hours
- Out-of-scope work billed
- Chargebacks breach terms
- Missouri law governs
Use these highlights to quickly orient clients to the most actionable policies. Full legal terms above control in case of any conflict.
Contact
Company: Rhoades2Clean LLC
Email: [email protected]
Phone: 1-888-558-5852
Website: https://www.rhoades2clean.com
Governing Law
These Terms are governed by the laws of the State of Missouri. All disputes shall be resolved exclusively in Missouri courts unless otherwise agreed in writing.
Updates & Termination
Rhoades2Clean LLC may amend Terms at any time; updates posted on the website or invoices. Company may suspend or terminate services for non-payment, breach, abuse, safety concerns, or legal necessity.
Notice: For claims: submit written notice plus supporting photos within 48 hours of service completion. Continued use of services implies acceptance of current Terms.
TAXES, FEES, AND PAYMENT PROCESSING COSTS
All prices quoted or invoiced by Rhoades2Clean LLC exclude applicable sales tax, use tax, excise tax, value-added tax (VAT), governmental fees, regulatory charges, and payment processing fees unless expressly stated otherwise in writing.
The client is solely responsible for all applicable taxes, governmental charges, and third-party payment processing fees associated with services rendered, including but not limited to credit card fees, ACH fees, bank fees, convenience fees, and processor-imposed charges from Square, Stripe, or any other payment processor used by the Company.
Rhoades2Clean LLC reserves the right to add or pass through such taxes and fees to the client where permitted by law.
REFUND POLICY
All services provided by Rhoades2Clean LLC are subject to the following refund policy unless otherwise expressly stated in a separate written agreement:
Payments for services rendered are non-refundable once services have been performed, scheduled, or reserved. Deposits, retainers, setup fees, administrative fees, inspection fees, and recurring service charges are non-refundable.
Refunds, if any, are issued solely at the discretion of Rhoades2Clean LLC and only where required by applicable law. Dissatisfaction with subjective results, scope misunderstandings, or conditions disclosed or addressed in these Terms does not constitute grounds for a refund.
Chargebacks or payment reversals submitted in violation of this refund policy constitute a material breach of these Terms.
Rhoades2Clean LLC
Professional commercial and government janitorial services delivering verified, inspection-based cleaning across STL METRO Missouri and surrounding areas.
Missouri (primary) — serving commercial and government facilities statewide.
We serve commercial and government clients only; no residential services.
Quick Links
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Contact
Phone: (888) 558-5852
Email: [email protected]
Address: STL MISSOURI GREATER METROPOLTAN AND SURROUNDING AREAS
Business hours: Mon–Fri, 8:00 AM – 5:00 PM
Legal & Operational Disclaimers: Pricing is subject to inspection-based verification. Prepaid services are processed per agreement terms. Supply orders are non-refundable once fulfilled. Services governed by Missouri law; clients agree to applicable terms and jurisdiction.
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