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Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

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FAQS

How can I request a quote for your commercial cleaning services?

Requesting a quote is easy! You can reach out to us through our website's contact form, call our dedicated customer service team at 1-888-558-5852, or send us an email at [email protected]. One of our friendly representatives will promptly get in touch with you to discuss your specific cleaning needs and provide you with a customized quote tailored to your requirements.

Are your cleaning products safe for the environment and my employees?

Yes, absolutely. At Rhoades2Clean, we are committed to environmentally friendly practices. We use eco-friendly cleaning products that are safe for both the environment and the health of your employees. Our cleaning solutions are non-toxic and free from harmful chemicals, ensuring a clean and healthy workspace for everyone. We also offer steam cleaning and disinfecting with steam.

How often should I schedule professional commercial cleaning for my business?

The frequency of cleaning depends on the nature of your business and your specific needs. Typically, businesses benefit from daily or weekly cleaning services to maintain a consistently clean and presentable environment. However, we understand that every business is unique, so we offer flexible scheduling options. Our team can work with you to determine the most suitable cleaning frequency based on your operations and preferences.

What’s included in your standard commercial cleaning service?

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What’s included in your standard commercial cleaning service?

Our standard commercial package is designed to keep professional environments clean, safe, and presentable for staff, customers, and daily operations. Core tasks include:

Dusting and surface sanitation

Disinfection of high-touch points (handles, switches, shared equipment)

Restroom cleaning and restocking

Breakroom/kitchenette cleaning

Vacuuming, sweeping, and mopping

Trash removal and liner replacement

This service maintains a consistent level of cleanliness your business can rely on day after day.

Do we need to be on-site while you clean?

No. Most commercial clients schedule cleanings before opening hours, after closing, or during low-traffic periods. We operate independently, following your access protocols—keycards, alarm codes, or building security check-ins. Your facility’s security and confidentiality are handled with strict professionalism.

Are your cleaners trained, background-checked, and insured?

Yes. In commercial environments, trust and professionalism are non-negotiable. Our team members are:

Background-checked

Fully trained on commercial-grade procedures

Covered under liability insurance and workers' compensation

We maintain strict standards because your business can’t afford risk.

Do you supply commercial-grade cleaning products and equipment?

Absolutely. We bring everything required, including:

EPA-approved disinfectants

HEPA vacuums

Floor-care equipment

Restroom and breakroom cleaning supplies

If your facility has specific product requirements or restricted chemicals, we follow your guidelines without issue.

Do you offer recurring commercial cleaning and contract options?

Yes. Most businesses choose routine service—nightly, weekly, or bi-weekly—because it keeps their facility consistently clean and operational. Contracted clients receive:

Preferred scheduling

Stable, predictable pricing

Consistent cleaning staff

Ongoing quality checks

This creates a dependable, streamlined cleaning program tailored to your facility’s exact needs.

What happens if our business isn’t satisfied with the cleaning?

We fix it—period. Notify us promptly and we’ll return to address the concern. Rhoades2Clean stands behind every commercial contract. Our goal is long-term partnerships built on consistency, communication, and accountability.

Do you offer specialized or industry-specific cleaning services?

Yes. Commercial spaces often require more than basic upkeep. Add-ons and specialty services include:

Floor stripping and waxing

Carpet extraction

Interior window washing

Breakroom appliance cleaning

Post-renovation cleanup

Move-in/out or turnover cleaning

High-touch disinfection protocols

Medical/compliance-level cleaning (where applicable)

We tailor services to match your industry demands, compliance requirements, and operational standards..

How long does a commercial cleaning appointment take?

Duration depends on facility size, layout, and service level. Light office cleans may take 1–2 hours, while large or specialized facilities can require multi-person crews and structured schedules. We provide accurate time estimates during the walkthrough so you know exactly what to expect.

How is commercial cleaning priced, and what drives the cost?

Commercial pricing is based on the operational demands of your facility. We evaluate:

Square footage and layout

Industry type (office, medical, industrial, retail, hospitality, etc.)

Foot traffic and daily usage

Service frequency (nightly, weekly, bi-weekly, etc.)

Specialized cleaning needs

Rhoades2Clean doesn’t inflate quotes. We give transparent, workload-based pricing so you know exactly what your business is investing in.

What is your billing, payment, and late-fee policy?

Rhoades2Clean maintains strict but fair billing standards to keep scheduling and service delivery running smoothly.

Deposit Requirement: A 50% deposit is required to secure all bookings. Work is not placed on the schedule until the deposit is paid.

Final Payment: The remaining balance is due immediately upon completion of the cleaning, unless the job has been prepaid in full.

Billing Cycle: For ongoing commercial contracts, we operate on a 28-day billing cycle for predictable invoicing.

Invoice Terms: Invoices are due upon receipt.

Late Fees: A 5% late fee is applied on the 7th day after the due date if payment has not been received. The fee recurs as applicable for continued non-payment.

These terms ensure that your facility receives uninterrupted service while keeping our operations efficient and accountable.